Description:
Job Summary
As a Cheba Hut crew member, you will be the face of your shop and the entire cheba-nation.
You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! You will report to shift managers and your shop manager.
Key responsibilities
Customer interaction
Strive to go above and beyond customers’ expectations
Engage customer in a genuine interaction at every opportunity
Have a working knowledge of what we offer and who we are
Provide answers to customers questions
Accept payments and handle cash on behalf of cheba hut per cash handling procedures
Product quality
Prepare food per cheba hut standards as outlined in our recipes and procedures
Maintain proper food handling, safety, and sanitation
Complete food prep in a timely manner
Complete each assigned task before moving on to the next
Use f.
i.
f.
o.
rotation to serve the freshest possible product
Vibe
Work hard and have a great attitude
Think and act “shop first”
Embrace individuality and be respectful of the people around you
Look for opportunities to help co-workers
Limit outside distractions from shop focus
Communicate using positive and productive words/actions
Cultivate positive relationships with coworkers, customers, vendors, and neighbors
Communicate sensitive and pertinent information quickly and effectively
Stay informed and up-to-date on all communications and results
Cleanliness
Keep customer service areas clean and sanitized
Keep work area safe and clean.
Clean as you go.
Clean after each project.
Complete assigned detail cleaning and side work projects
Perform opening, closing, and shift change duties per standard operating procedures
Requirements:
Required experience, abilities, and skills
Think “shop first”/ ”customer first”
Demonstrate integrity
Demonstrate self-direction
Ability to follow oral and written instruction
Ability to work in a diverse culture
Ability to work well under physically and mentally stressful situations
Ability to lift up to 47 lbs
Food safety/handling training (as req’d by state)
Must operate equipment safely
Stamina to work a 8-hour shift
Standing for long periods of time
Overtime may be required
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