Information Technology Specialist (APPSW)

Duties The DOL mission is to foster, promote, and develop the welfare of the wage earners, job seekers, and retirees of the United States; improve working conditions; advance opportunities for profitable employment; and assure work-related benefits and rights.
This position may be assigned to any DOL Agency at any organizational level.
This position serves as a senior Information Technology (IT) Specialist and subject matter expert (SME) in the design, documentation, development, modification, testing, installation, implementation, and support of new or existing Agency-wide applications software.
Provides authoritative advice and consultation to Agency senior officials on automated systems design and interface procedures and software to ensure that it meet the needs of the Agency and are consistent with the architecture of the Department.
The incumbent of this position serves as an IT Specialist who is a Department of Labor technical expert responsible for planning and helping implement the project management process throughout each phase of software applications projects and product life cycles.
Work assignments may apply to any DOL Agency.
Performs any of the following duties.
Advises applications development staff and user representatives in the agencies and offices to include vendors on highly complex or long-standing applications problems, system capabilities, liabilities, integrity, and utilization and program modification.
Meets with and advises Agency and office executives, managers, and functional teams on the feasibility, planning for, development of new, or major modification or enhancement of systems; and collects and analyzes detailed user and data requirements and related information, data interrelationships, and environmental needs.
Develops and implements Agency operating documentation and manuals necessary for implementation; participates in post-implementation reviews; and makes necessary adjustments to programs and systems.
Evaluates the impact of new or proposed applications on the operating environment, assesses the feasibility of adopting new software design technologies within the current systems environment, and recommends changes to ensure the functionality and stability of the enterprise.
Develops information and technical assistance in data definitions, search strategies, access methods, application architecture, record relationships, use of data, the integrity of data, and security and privacy of data.
Develops technical and coding standards for native mobile application development throughout the enterprise to ensure long-term maintainability, security, high-performance, and power-efficient code.
Manages multi-functional projects and leads teams in carrying out major operating systems projects - planning and overseeing work for the entire system life cycle phases to the online phase as well as planning and carrying out the most complex and difficult segments of major standardized applications projects, such as feasibility analysis and systems analysis and design.
Performs other duties as assigned.
Requirements Conditions of Employment Must be at least 16 years old.
Must be a U.
S.
Citizen.
Candidate required to obtain the necessary security/investigation level.
Requires a probationary period if the requirement has not been met.
Qualifications Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service.
Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled.
To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Qualifying specialized experience for GS-14 includes (must have at least one of the following): Developing various application systems, such as Appian, OutSystems, Salesforce, or ServiceNow.
Using various programming systems, such as Java or .
NET programming.
Utilizing project management systems, such as Agile/SCRUM.
Managing relational databases, such as Oracle or SQL Server.
Operating data warehouse or data management technologies, such as Talend, Snowflake, ETL, ELT.
In addition to the above, applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education This job does not have an education qualification requirement.
Additional information This position is being filled through the Direct Hire Authority.
Traditional rating and ranking of applications do NOT apply.
The Veteran's preference does not apply.
This position is inside the bargaining unit.
If the duty location is within the Washington, D.
C.
metropolitan area, the position will be included in the Local 12, AFGE bargaining unit.
If the duty location is outside the Washington, D.
C.
metropolitan area, the position will be included in the NCFLL bargaining unit.
Full Promotion Potential: This position is at the Full-Performance Level (FPL).
Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.
DOL seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.
DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals can participate and contribute to their full potential.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION Telework Position: Eligibility is determined by management based on position duties during the recruitment process.
Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs.
Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.
Based on agency needs, additional positions may be filled using this vacancy.
Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates.
Additional information is available here.
The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment.
If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.
Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.
Upon selection and approval, selectee may report to an assigned DOL office location at any of the below and be eligible for telework: Washington, DC Beckley, WV Pittsburgh, PA Boston, MA New York, NY Philadelphia, PA Atlanta, GA Cleveland, OH Chicago, IL Kansas City, MO Denver, CO Lakewood, CO Dallas, TX San Francisco, CA Seattle WA Jacksonville, FL Arlington Heights, IL Sandy, UT Triadelphia, WV Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Under the authority of direct hire recruitment, evaluation factors are a tool to gauge one's proficiency in relevant competencies, but will not be used to determine who will be referred to the hiring manager for consideration.
All candidates who have provided a complete application, and meet the minimum qualification requirements will be referred for consideration.
Please review evaluations details here.
Click here for Evaluation details.
You may preview questions for this vacancy here: https://apply.
usastaffing.
gov/ViewQuestionnaire/12283423 The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled.
Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex.
interview, structured interview, written test, work sample, etc.
).
The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings.
INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must meet the basic and minimum qualification requirements for this position to receive consideration.
Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents must be submitted by 11:59 p.
m.
(ET) on the vacancy closing date.
Resumes: Required: provide a resume either by creating one in USAJOBS or uploading one from your profile.
To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume.
We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214.
Your DD-214 must show the type of discharge and dates of active duty.
To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference, which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability.
(For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty).
Without this documentation, you will not receive veteran's preference.
For more information, go to Feds Hire Vets - Veterans Preference Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.
Unofficial Transcript(s) (in English): If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex.
BA/BS, MA, JD, Ph.
D.
, etc.
).
If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit.
You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.
NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED, if you are selected, and prior to receiving the firm offer with a start date.
Cover Letters are not mandatory and will not be used to verify experience but may be submitted.
Reference the Education Section for College Transcript and Evaluation of Foreign Education.
Do not upload password-protected documents.
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
How to Apply To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section.
Application Limits: Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the date the application limit was reached or the vacancy closing date, whichever occurs first, to receive consideration.
Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.
Click here for information on Reasonable Accommodations.
Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center.
STEP 1 - Create USAJOBS Account on www.
usajobs.
gov, including Resume and Saved Documents.
Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions.
If not, HR may amend your responses to more accurately reflect the competency indicated by resume content.
For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button.
For questions about the vacancy, contact the Agency Contact at the bottom of the announcement.
Proceed through the steps noted at the top of the USAJOBS page.
You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application.
In the final step, once you have certified your application, click the Continue to agency site button.
STEP 3 - Complete the 2nd part of the application process (DOL).
On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy.
Continue through the progress steps at the top of the DOL page.
The 2nd progress step is where you answer the vacancy-specific questions.
The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy.
STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct.
In order to submit your application, you must have a check mark next to each section listed.
If there is an X, return to the appropriate section and follow the prompts.
When it is ready for submission, certify your application and click the Submit Application button.
STEP 5 - Edit Application by returning to USAJOBS, clicking the vacancy then Update Application.
If the vacancy closes on the date the application limit is reached, applicants will no longer be able to edit their applications.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Agency contact information Kristen Klann Phone 312-353-7262 Email klann.
kristen.
e@dol.
gov Address Office of the Assistant Secretary for Administration and Management 200 Constitution Avenue NW Washington, DC 20210 US Next steps Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.
Candidates will be referred to the hiring manager for further consideration and possible interviews.
You will be notified of the outcome.
A selection is expected to be made within 30 calendar days of the issuance date of the certificate.
For instructions on how to check the status of your application, go to USAJOBS Help Guide.
USAJOBS will no longer send status alert email notifications.
You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS).
If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.
To verify your application is complete, log into your USAJOBS account, https://my.
usajobs.
gov/Account/Login, select the Application Status link, and then select the more information link for this position.
The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents The following documents must be submitted by 11:59 p.
m.
(ET) on the vacancy closing date.
Resumes: Required: provide a resume either by creating one in USAJOBS or uploading one from your profile.
To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume.
We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214.
Your DD-214 must show the type of discharge and dates of active duty.
To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference, which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability.
(For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty).
Without this documentation, you will not receive veteran's preference.
For more information, go to Feds Hire Vets - Veterans Preference Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.
Unofficial Transcript(s) (in English): If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex.
BA/BS, MA, JD, Ph.
D.
, etc.
).
If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit.
You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.
NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED, if you are selected, and prior to receiving the firm offer with a start date.
Cover Letters are not mandatory and will not be used to verify experience but may be submitted.
Reference the Education Section for College Transcript and Evaluation of Foreign Education.
Do not upload password-protected documents.
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
Help This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Open to all U.
S.
Citizens; ICTAP and CTAP eligibles.